Hotel AI
AI that does real work in your hotel, under your team’s control.
We build AI assistants on the systems you already run: your PMS, your channel manager, your mailbox. They draft, your staff approve, and only once you trust them do they act on their own.
How a project runs
- AI audit (2 weeks). We read your stack and your real inbox volumes, then hand you a ranked roadmap with the euro value of each item.
- Launch. The first assistants go live on your systems in a few weeks: drafts first, staff approve, then automation step by step.
- Measure. Hours saved and reply times against the audit baseline, reported to you every month.
- Look after it. Monitoring, fixes and upkeep under a clear service agreement, so nothing quietly breaks in August.
Guest inbox
Email and WhatsApp enquiries answered fast and in your voice, with the booking details pulled from your PMS.
Reviews
Replies drafted for every review, and the recurring complaints surfaced for the right department.
Pre-arrival & extras
Arrival messages, transfers and extras offered at the right moment, before the guest books them elsewhere.
Owner reporting
A clear weekly or monthly pack on operations and P&L, produced automatically from your own systems.
AI visibility
When guests ask ChatGPT or Google’s AI for a hotel, are you in the answer, and is it right? We audit it and fix what we find.
Custom projects
Specialised builds with a fixed scope, dated deliverables and a start and end date.
Smaller hotels
For hotels up to around 50 rooms we offer a ready-made pack of assistants (guest inbox, reviews and owner report) at a monthly fee per room, so you get the benefit without a custom project.
Training and governance
Workshops that teach your team how the assistants work and how to use AI safely, plus the paperwork you need: guest disclosure under the EU AI Act, data-processing terms and a staff AI policy.
Start with the AI audit
Two weeks, a fixed fee, and a roadmap you can act on with us or without us.